Refund policy

Return & Refund Policy

At La Creme, we strive to ensure that your order arrives in perfect condition. However, if your order is damaged during delivery, we are here to help.

Reporting a Damaged Delivery

• If you receive a damaged item, please contact us immediately.
• You must report the issue withing the time of receiving your order.
• Provide a clear description of the issue along with photos of the damaged item and packaging.

Resolution Options

• Depending on the situation, we may offer a replacement, store credit, or a refund for the damaged item.
• The resolution will be determined after reviewing the case.

For any concerns or to report a damaged delivery, please reach out to our support team at Lacremebakery@gmail.com  (818) 346-1400

We appreciate your understanding and thank you for shopping with us!